Privacy Policy

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Last Updated: March 2026

1. Introduction

Integrated Medical Distribution Group is committed to protecting and respecting your privacy.

This  Privacy Policy explains how we collect, use, and protect your personal  data when you use our website or engage with our services, in accordance  with the UK General Data Protection Regulation (UK GDPR) and the Data  Protection Act 2018.

2. Information We Collect

We may collect and process the following data:

Personal Information

• Full name 
• Business name 
• Email address 
• Phone number 
• Billing and delivery address 

Professional Information

• Job title / profession 
• Clinic or company details 
• Proof of qualifications (where required) 

Technical Data

• IP address 
• Browser type and version 
• Device information 
• Website usage data (via cookies) 

3. How We Use Your Data

We use your data to:

• Process enquiries, orders, and applications 
• Provide access to products, training, and services 
• Verify professional eligibility where required 
• Communicate important updates and information 
• Improve our website and services 
• Comply with legal and regulatory obligations 

We will only use your data where we have a lawful basis to do so.

4. Legal Basis for Processing

We rely on the following legal grounds:

• Contractual necessity – to provide products or services 
• Legitimate interests – to improve services and communicate with you 
• Legal obligation – to comply with regulatory requirements 
• Consent – for marketing communications (where applicable) 

You may withdraw consent at any time.

5. Sharing Your Data

We may share your data with:

• Payment processors and service providers 
• Delivery and logistics partners 
• Training and education providers 
• Regulatory or legal authorities (if required) 

We ensure all third parties respect your data and comply with UK GDPR.

6. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

7. Data Retention

We  will only retain your personal data for as long as necessary to fulfil  the purposes we collected it for, including legal, accounting, or  reporting requirements.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data 
• Request correction of inaccurate data 
• Request erasure of your data 
• Object to or restrict processing 
• Request data portability 
• Withdraw consent at any time 

To exercise your rights, please contact us using the details below.

9. Cookies

Our website uses cookies to enhance user experience and analyse website traffic.

You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Integrated Medical Distribution Group
info@imdltd.co.uk